Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. As I did not receive an answer by the time I set the bounty, I installed Picasa Photo Viewer and set it to default to work around the symptoms. I have neither of them, but only more or less clean Windows installation and all its usual updates. I have a new laptop running Windows 7. Reboot. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. So I'll stick to that solution, although I wouldn't mind to know what happened. okay the issue disappears after creating a new Windows profile. Try this. I have not seen them with Windows Live Photo Gallery (yet) In short, COM objects processing images, videos, and … I appreciate any help very much especially if you have had this problem and found a solution all the best To fix this issue, the photo viewer app in Windows 7 is to be enabled in Windows 10. Suddenly my Microsoft Windows 7 started to throw “COM Surrogate” error when I try to view any picture with its built-in Windows Photo Viewer. technical support services. On Windows 8/10, chose This PC from the left pane to view the drives. Windows Photo Viewer ...COM Surrogate not working O.k. 4. In other words, step by step solution for this “COM Surrogate” error is like this: 1. I set everything back as it was before with Data Execution Prevention. Right-click on the Selected Hard disk drive that you want to check and then select “Properties”. When I'm viewing photos using Windows Photo Viewer, I repeatedly receive the message, "Com Surrogate has stopped working. So I'll stick to that solution, although I wouldn't mind to know what happened. I have a new laptop running Windows 7. Microsoft global customer service number. That is because the size of Windows 8 recovery partition is different with Windows 8.1. You can follow the question or vote as helpful, but you cannot reply to this thread. 7. If that DLL code dies during execution, only DllHost.exe surrogate process dies (giving us this “COM Surrogate has stopped working” error) and the initial process stills alive. After clicking on OK, I get an message stating that COM Surrogate has stopped working. ... Photo Gallery Has Stopped Working. COM Surrogate(dllhost.exe) COM Surrogate is a process running on the Windows operating system. That’s it. It is re-registering the .dll's. So, to solve this, I’ve copied the whole “C:\Program Files\Windows Photo Viewer” folder from another healthy system. I have If you have DivX or Nero installe… I closed the lid for a minute, hoping that may help, but upon opening, my screen is blank. If you are using Nero, you can try upgrading to the latest version (7.7.5.1+) If you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. For example, by default the icons for unsupported media formats won’t be displayed correctly in Windows 10. With that said, let’s see how we can fix the photo viewer issue on Windows 10. Rebooting is not necessary — it helps immediately. Hi all, I have Windows 7 professional and a minimal set of software installed. Windows will close the program and notify you if a solution is available. 3. In a nutshell, “COM Surrogate” is DllHost.exe process created by any other process, which wants to execute some code from any DLL (code library), but it doesn’t want to execute the code in its own space since it does not trust the code in terms of stability. I've never had that happen before. I have a machine that is running Windows 7 Pro, occasionally, the user will attempt to open a picture using Windows picture viewer and a message will appear saying that Com Surrogate has stopped responding. It worked for me. It appears to be caused by the dllhost.exe crashing. Looking at some pictures - COM Surrogate has stopped working. Error:"COM Surrogate has stopped working" while viewing photos in Windows Photo Viewer location: microsoft.com - date: August 1, 2010 Original Title: window photo viewer not responding The window photo viewer seem to be hang (Not responding) after some flipping though image file at … Hi, I had the same problem with only ONE computer on the network. If "X1.jpg" was the one on which COM Surrogate stopped working, then now it is "X2.jpg". Now all images and photos are opened with no COM Surrogate error. So I just got a new Alienware Area-51m laptop which came preinstalled with the latest build of Windows 1809, I did the latest Windows update then started applying my tweaks, however, when I applied the restore Windows Photo Viewer for All Users tweak, I still couldn't find the Windows Photo Viewer in the default apps like I used to. If you have no other healthy system with these files, you can use mine. okay the issue disappears after creating a new Windows profile. It seemed like the dllhost (the COM Surrogate) tried to load the image preview in the bottom Details pane. Have anyone experience this problem before? But note that it contains only Russian MUI files (you can add your own manually), and the files are as fresh as 2011-04-25: Fault Module Name:       ImagingEngine.dll, OS Version:               6.1.7600.2.0.0.768.3, Additional Information 2: 0a9e372d3b4ad19135b953a78882e789, Additional Information 4: 0a9e372d3b4ad19135b953a78882e789, of a kooky software developer with megalomaniacal inferiority complex. 3. Open the charms. 6. Right-click on the Selected Hard disk drive that you want to check and then select “Properties”. Though actually we have no need to care what it is and what all this means and how things work. You can help protect yourself from scammers by verifying that the contact is a I had a problem a week ago when I managed to download a bunch of JUNK that came with something I wanted. com surrogate has stopped working แก้ยังไงครับ เปิดไฟล์อะไรไม่ได้เลย TT . Microsoft Agent or I changed a few options in Folder Options and Voila!! "com surrogate has stopped working" when viewing photos in Windows photo viewer. after an appropriate attempt to solve the problem was undertaken). =) Ctrl, alt, del was actually unresponsive. Also, after replacing the photoviewer.dll file, I couldn't set the owner back to 'TrustedInstaller", obviously only the system can do that. The module "c:\Program Files\Windows Photo Viewer\PhotoViewer.dll" failed to load. It was related to the Windows Photo Viewer. I attached a fix, but in case you wanted to try another if this one didn't help you, I attached some others. Now I go to open a .png and the Photo viewer will not open ...Just the message " COM Surrogate not working". You can read my previous post on how to turn off DEP in Windows. I wasn't able to check the answers here for a couple of days, so now I checked it again and and tried Photo Viewer, now it works without a problem. 1. Rename “Windows Photo Viewer” to “(delete me later)”. I have read dozens of threads and tried multiple solutions with no effect. Also, after replacing the photoviewer.dll file, I couldn't set the owner back to 'TrustedInstaller", obviously only the system can do that. Make your folder options look like mine. Make sure the binary is stored at the specific path or debug it to check for problems with the binary or dependent .dll files. Protect Yourself From Tech Support Scams The icons on my desktop would not open. Process COM Surrogate (dllhost.exe) is a system process that allows to register COM objects (Component Object Model) in Windows 10, 8 or Windows 7. Thanks for your feedback, it helps us improve the site. Windows 7 Forums is the largest help and support community, providing friendly help and advice for Microsoft Windows 7 Computers such as Dell, HP, Acer, Asus or a custom build. This client in particular liked to copy and rip stuff, so he had ffdshow installed plus some other codecs. The advices which you can find in the internet says to reinstall Nero or codec packs. Well before i reinstalled my Workstation the preview of a photo via context menu was working normal, now it crashs the Surrogate. Microsoft global customer service number. 5. 1 Solution. Obviously since it was a video/picture problem, we thought it could be something with the current set of codecs installed. A: That is because the size of Windows 8 recovery partition is different with Windows 8.1. COM Surrogate has stopped working-Fujitsu school laptop,Windows 7 enterprise location: microsoft.com - date: June 13, 2013 FUJITSU LAPTOP: COM Surrogate has stopped working: When viewing images in Windows Photo Viewer Problem signature: Problem Event Name: APPCRASH Application Name: DllHost.exe Application Version: 6.1.7600.16385 Application Timestamp: 4a5bca54 … Hold the Windows Key and Press E.On Windows 7/Vista – You will see the drives listed. Choose Windows Photo Viewer and exit the Settings menu, and you're done -- photos will now open up in Windows Photo Viewer. Now I go to open a .png and the Photo viewer will not open ...Just the message " COM Surrogate not working". technical support services. 2,896 Views. The driver installation program gave me the option to use the the printer over my wireless network, so I chose that. It also happened when I tried to click Personalize on the desktop and when trying to use the Control Panel. You can download the latest version of Windows 7 Codec Pack. Try to End the viewer using task Manager, error pop up saying com surrogate stopped working. 4. Read more from TechRepublic: 20 pro tips to make Windows … Hi, I photographed a wedding yesterday and I really need to see the photos but every time I open one up com surrogate crashes and closes the photo viewer, I'm on Windows 8.1 64bit. Last Modified: 2013-11-14. :D No more irritating pop-up saying COM Surrogate has stopped working. I have Windows 7 Ultimate 64 bit, with all updates installed. Jump to Latest Follow Status Not open for further replies. I had a problem a week ago when I managed to download a bunch of JUNK that came with something I wanted. Microsoft Employee and that the phone number is an Open your image, check that everything works. Delete “C:\Program Files\(delete me later)” folder. 5. If I click Cancel a few times, it eventually goes away and I can access what I want, but it’s pretty annoying. The window photo viewer seem to be hang (Not responding) after some flipping though image file at a picture folder. Well before i reinstalled my Workstation the preview of a photo via context menu was working normal, now it crashs the Surrogate. Check both the Options and the Click Start. Just by looking at the name, most people have no idea of what it is (some of them even think it might be a virus). [Close program] - Mike Jump to Latest Follow Status Not open for further replies. Got that fixed. When you open the task manager you can find a process running named “COM Surrogate”.. COM or Component Object Model is an interface used by Microsoft to allow developers to create a “COM objects” for different programming languages. press Windows+R and open up RUN, Type and press enter with the below links 1) regsvr32 jscript.dll 2) regsvr32 vbscript.dll. Paint seems to be working from time to time.. (e.g. Windows will close program and notify you if a … But as you can see in our case the key problem is ImagingEngine.dll, and it has nothing to do with Nero or video codec packs from those links above. Blinkr asked on 2013-04-04. 2 comments. For Windows 7 64-bit, you have to exclude the dllhost.exe file in this path: C:\Windows\SysWOW64\dllhost.exe COM Surrogate has stopped working. Storage; Storage Hardware; Microsoft Legacy OS; Windows 7; 13 Comments. It seem to be functing fine, before i uninstalled Mcafee Security Center, ran a Mcafee removal program, MCPR and installed kaspersky internet security 2011. Learn More. More on that, symptoms of the problems are not the same as others’ ones: you have COM Surrogate error when you try to view an image, not when entering a folder with media files and their thumbnails. The error says “COM Surrogate has stopped working” and looks like this: If you click on “View problem details” you get this or something similar: If you will try to google for this error, you will probably find this and this and similar pages, which give you few more details on the surrogate technique and advices on how to solve this issue. This thread is locked. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Though you cannot overwrite or delete these files on your computer, even in safe mode (probably these files are used and locked or are  in any other way protected) . 1 - 4 of 4 Posts ... Now all of a sudden when I am looking through photos using Windows Photo Viewer, I started getting these COM surrogate errors. On the last step in that article, click Add and then add the following exe file in Windows 7 32-bit: C:\Windows\System32\dllhost.exe. Original Title: window photo viewer not responding. Suddenly, from some moment on today I can no longer open images with Windows Photo Viewer. I have read dozens of threads and tried multiple solutions with no effect. Has anyone found the solution to this problem?? I googled it and found tens of suggestions to fix it and none has solved the problem. Copy healthy “Windows Photo Viewer” folder from step 1  into “C:\Program Files”, so there will be “C:\Program Files\Windows Photo Viewer” folder with usual files. Click the Tools tab from the top and then click Check Now under Error-Checking.. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Retrieve the whole folder “C:\Program Files\Windows Photo Viewer” from another healthy computer using a USB disk or network or whatever (or use the links below). We want our photos being shown. I have not seen them with Windows Live Photo Gallery (yet) Windows Photo Gallery (previously known to the world as Windows Live Photo Gallery) is an image organizer, image editor, image viewer and image sharing ... image viewer and image sharing application created by Microsoft and intended for use with its range of Windows Operating Systems. Let me know if they help. I am pleased to report that the printer works great now and I can print directly from the Photo Viewer in Windows 7 as well as all of my other programs to the Lexmark X7675. If you would like to do Refresh function, please follow the below steps. If this killing code were executed in the initial process directly, then the initial process dies instead of surrogate. Rename “Windows Photo Viewer” to “(delete me later)”. [Window Title] COM Surrogate [Main Instruction] COM Surrogate has stopped working [Content] A problem caused the program to stop working correctly. Window 7 cannot even shutdown after that. Click the Tools tab from the top and then click Check Now under Error-Checking.. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. to do hard reboot. 2. Just click once. Copy healthy “Windows Photo Viewer” folder from step 1 into “C:\Program Files”, so there will be “C:\Program Files\Windows Photo Viewer” folder with usual files. 7. So it creates a “surrogate” to execute the code. In command Prompt type each seperately and hit enter after each. The only difference was the installed Picasa Photo Viewer. On Windows 8/10, chose This PC from the left pane to view the drives. Not double-click (which opens the file). Got that fixed. No need to apologize. Windows Photo Viewer ...COM Surrogate not working O.k. If you have ever browsed the processes in Windows Task Manager, you may have an impression of the COM Surrogate process. Hold the Windows Key and Press E.On Windows 7/Vista – You will see the drives listed. This did not happen in Windows XP. Or keep it. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. I click on any image file. I realized that this only happens when I follow the EXACT steps below. A problem caused the program to stop working correctly. Once you have enabled this photo viewer app in your Windows 10 PC, you can make this app as default and start viewing photos in … But you can rename the old “Windows Photo Viewer” folder to something like “(delete me later)”, and then move your new folder into “Program Files”. You can help protect yourself from scammers by verifying that the contact is a, official So far the issue has not returned. Open your image, check that everything works. A problem caused the program to stop working correctly. official We manually updated all the codecs to their latest versions including ffdshow, Windows 7 Codec Pack and others. I read somewhere that codecs can cause it - but I'm still getting it even though I've upgraded the K-Lite Codec Pack (Standard) from pre-installed version 7.0.0 to current version 8.8.0 (and installed the current version of the K-Lite Codec Pack (64 Bit)). Error:"COM Surrogate has stopped working" while viewing photos in Windows Photo Viewer Original Title: window photo viewer not responding The window photo viewer seem to be hang (Not responding) after some flipping though image file at a picture folder. If you would like to do Refresh function, please follow the below steps. Looking at some pictures - COM Surrogate has stopped working. I have a machine that is running Windows 7 Pro, occasionally, the user will attempt to open a picture using Windows picture viewer and a message will appear saying that Com Surrogate has stopped responding. I bought a brand new Pavilion dv7-7008tx with 64-bit Windows 7 Home Premium on 16 June 2012 and am having *exactly* the same problem. The icons on my desktop would not open. When I'm viewing photos using Windows Photo Viewer, I repeatedly receive the message, "Com Surrogate has stopped working. Windows will close program and notify you if a … 1 - 4 of 4 Posts ... Now all of a sudden when I am looking through photos using Windows Photo Viewer, I started getting these COM surrogate errors. Check both the Options and the Click Start. press Windows+R and open up RUN, Type and press enter with the below links 1) regsvr32 jscript.dll 2) regsvr32 vbscript.dll. For this “ COM Surrogate stopped working Prompt Type each seperately and enter... Viewer ” to “ ( delete me later ) ” problem, we thought it could be with! One computer on the Selected Hard disk drive that you want to check for problems with the current set codecs. Care what it is `` X2.jpg '' then the initial process directly, then it. Found tens of suggestions to fix this issue, the Photo Viewer, I repeatedly the. 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Vote as helpful, but you can follow the below links 1 ) regsvr32 jscript.dll 2 ) regsvr32 2. Tech support scams are an industry-wide issue where scammers trick you into paying for technical! Flipping though image file at a picture folder E.On Windows 7/Vista – you will see drives... Me com surrogate has stopped working windows 7 photo viewer ) ” folder to care what it is and what all this means and things! Them with Windows 8.1 steps below Prompt Type each seperately and hit enter after each D no more irritating saying... That came with something I wanted viewing photos in Windows 10 working normal, now it the... The codecs to their latest versions including ffdshow, Windows 7 Ultimate 64 bit, with all installed... To turn off DEP in Windows Surrogate error the printer over my wireless network, so I 'll stick that! From some moment on today I can no longer open images with Windows 8.1 an attempt. 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Type each seperately and hit enter after each have read dozens of threads tried... Well before I reinstalled my Workstation the preview of a Photo via menu... We have no other healthy system with these files, you may have an impression of COM... On Windows 10 in other words, step by step solution for this COM! Or Codec packs images with Windows 8.1 solution is available PC from the left pane to view the.! Care what it is and what all this means and how things work actually... Hard disk drive that you want to check and then click check now under Error-Checking Windows installation all. Versions including ffdshow, Windows 7 Ultimate 64 bit, with all updates.... An appropriate attempt to solve the problem was undertaken ) hi, I repeatedly receive the ``! Seem to be hang ( not responding ) after some flipping though image file at picture... C: \Program Files\ ( delete me later ) ” receive the message COM! The latest version of Windows 8 recovery partition is different with Windows Photo Viewer ” to execute the.... What it is `` X2.jpg '' to fix it and found tens of suggestions to fix this issue, Photo! Latest version of Windows 8 recovery partition is different with Windows Photo Viewer left pane to view the.. With all updates installed Nero installe… okay the issue disappears after creating a new Windows profile select... Were executed in the bottom Details pane Codec Pack and others paying for unnecessary technical support services opening! Use the the com surrogate has stopped working windows 7 photo viewer over my wireless network, so he had ffdshow installed plus some other codecs or clean!

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